PhishBrain: SMS messages disruption on UK recipients

Incident Report for Libraesva

Monitoring

We have restored SMS service to normal operating status and continue to monitor the situation.
Posted Aug 08, 2025 - 11:11 CEST

Identified

Unfortunately the issue is not fixed yet, the SMS messaging service is not working reliably, SMS campaigns will not be delivered to UK recipients until the issue is solved.
The disruption does not impact other features of the service.
Posted Jul 31, 2025 - 16:47 CEST

Monitoring

We have restored SMS service to normal operating status and continue to monitor the situation.
Posted Jul 31, 2025 - 15:45 CEST

Investigating

The SMS messaging service is currently not working, SMS campaigns will not be delivered to UK recipients until the issue is solved.
The disruption does not impact any other feature of the service.
Posted Jul 30, 2025 - 17:33 CEST
This incident affects: Services (Phishbrain).